产 品 质 量 保 证
Product quality assurance
Service for support
专心倾听be all ears
调试安装Debugging and installation
The core components and integrated circuits of the system are imported or domestic first-line brand products. All electronic circuit boards are treated with three proofs, which can prevent moisture, mold and salt fog, and are suitable for long-term operation in harsh industrial environment. All the connectors are made by the first-line brand manufacturers, the plug and socket are matched, and the infrequent ones are reinforced with glue to ensure the stable and reliable operation of the system.
Our annual sales and operation of more than 100 sets of high-speed online variable code detection system show the stability and reliability of our products.
Cosai pays special attention to the stability, durability and convenience of products. If you have used other products of cosai company, such as color registration system, still image monitoring system, printing online quality inspection system, led stroboscope, etc., you can find that our products have been pursuing the convenience of installation and maintenance, easy to use, easy to learn and understand, and can greatly reduce the inconvenience caused by the flow of customer operators.
系统核心部件如智能检测相机、工控机或图像服务器、光源驱动器等，均须经过温度试验、震动试验和7 ⅹ 24 小时运行烤机测试，通过后方可使用。每套质检系统整机，均须进行功能测试、耐压检验、干扰试验、AC 电源拉偏试验、通电测试，及 3 ⅹ 24 小时运行试验通过方可出厂。保证产品在客户现场使用稳定，用得放心、维护次数最少。
The core components of the system, such as intelligent detection camera, industrial computer or image server, light source driver, etc., can only be used after passing the temperature test, vibration test and 7 x 24-hour operation toaster test. Each set of quality inspection system must carry out function test, withstand voltage test, interference test, AC power pull off test, power on test, and 3 x 24-hour operation test before leaving the factory. Ensure that the product is used stably at the customer's site, with the least number of maintenance.
Adhering to the tenet of "giving priority to product quality and winning service", cosai has established a perfect after-sales service system, including:
Cosai has set up after-sales offices in all printing bases and press manufacturing bases in China, including Wenzhou, Zhejiang, Jiangyin, Jiangsu, Guangzhou, Guangdong, Shijiazhuang, Hebei, Jinjiang, Fujian, Jinan, Shandong, Chengdu, Liaoning, Shenyang, Tongcheng, Anhui, etc.Foreign branches can deal with customers' emergency service needs.Cosai currently operates a full range of printing flexible packaging automation products, with nearly 50 sales and after-sales service teams of the group and its branches. The company's service has been well received by users at home and abroad for a long time.Cosai has been carrying out the commitment that the maintenance personnel arrive at the customer's site 48 hours after the product fault is reported for repair.Cosai's new system products are equipped with convenient remote maintenance tools, which can further improve the timeliness of product repair, customer training and technical guidance.The marketing department of the group company checks and reports the after-sales service status of each company and each product line on a monthly basis, so as to continuously improve the service quality and improve the service level.